In the unlikely event that our local partner needs to cancel your booking, we'll do our best to offer an alternative. If no alternative is available or acceptable to you, we will cancel and fully refund your booking.
If you've received a refund confirmation email from us, your refund will be automatically processed via the same payment method you used to book the activity.
If the experience's organizer confirmed the cancellation, but you have not yet received a confirmation by email, please via the chat or contact form.